Case Study: Landlord boiler replacement in Horsham
Are you a landlord looking for cost-effective and efficient boiler installations or servicing? Surrey Gas is a small team of Gas Safe-accredited boiler engineers with a wealth of experience in the trade. One of our customers, a landlord with a portfolio of rental properties who we have worked with for many years, called to say that his tenants were experiencing problems with their boiler and had no heating and hot water.
Our engineers went to the property the same day. It is a multiple occupancy flat in Horsham, and we carried out a number of checks. The boiler was 11 years old, and the repairs – due to failed parts – would cost over £500. We advised our customer that a new boiler would be cheaper to run and more reliable. We are accredited by Valliant and Worcester Bosch, but we supply and install boilers from all major brands.
We advised about the best new boilers, and the landlord decided to opt for a Worcester Bosch Greenstar 4000. This boiler is one of the manufacturer’s mid-range models and is ideal for small and medium homes.
The fact that our customer’s tenants were without heating and hot water made this job a top priority for us. We returned 36 hours later and removed the old boiler and installed the new one whilst working around two of the tenants who were working from home. As part of the job, we flushed the system and upgraded the controls to give the tenants more accurate control over their heating and money saving.
They were happy to learn that the new boiler would be far more energy efficient than the older model, and we showed them how to operate it.
Our customer said: “I am delighted with the service I received from Surrey Gas. As a landlord, I need a boiler company that I can rely on to be responsive, and in the past, they have always provided prompt service and looked after the maintenance of the boilers in my properties. This is the first time they have installed a new boiler for me, but I am really happy with the results. The quotes were accurate with no hidden costs, and the tenants said the installation was seamless. I would wholeheartedly recommend Surrey Gas to others.”
No, there were no challenges apart from ensuring the boiler installation was completed as quickly as possible to ensure that the tenants were not left without heating and hot water for long.
Do you need landlord boiler services or a new boiler in Horsham? Contact Surrey Gas today
Do you need help with a new boiler or a quote for one of the latest energy-efficient combi boilers? Please call us now on 0333 050 6802 or via email at firstname.lastname@example.org
We provide all boiler services throughout Surrey and South London, including in Epsom and Chessington.